Circulation Associate (2 openings)

Bartlett Public Library District
Job Description
Primary Responsibilities
  • Responsible for high quality customer service at the public desks
  • Work with patrons to resolve problems with patron accounts
  • Assist patrons with technology questions and computer access within the library
  • Process library card registrations
  • Accept payments for fines and fees
  • Answer incoming calls and route calls to other departments
  • Retrieve the outdoor book return
  • Check in all returned material and process items on hold
  • Shelve library material onto carts and throughout the library
  • Perform opening and closing procedures for the lobby area of the library
 
Qualifications
  • High School Diploma or GED equivalent required
  • Customer service experience required and library experience preferred
  • Knowledgeable of computers and Microsoft Office
  • Ability to learn, adapt, and adopt new technology
  • Flexible mindset and team player; willingness to adjust duties or schedule if needed
  • Patience and good listening skills, paired with ability to focus on accuracy and attention to detail
  • Must be able to shelve books and move heavy book carts by bending, stretching, and maneuvering these objects to access shelving
 
Pay / Hours
  • $15.00/hour
  • Part-time, 13.25 hours/week
  • Two (2) positions and schedules available:
    • Schedule 1:
      • Week 1: Sunday 12pm-5pm, Monday 5pm-9pm
      • Week 2: Monday 5pm-9pm, Friday 12pm-6pm, Saturday 9am-5pm
    • Schedule 2:
      • Week 1: Wednesday 5pm-9pm, Friday 12pm-6pm, Saturday 9am-5pm
      • Week 2: Sunday 12pm-5pm, Wednesday 5pm-9pm
Benefits
  • Vision Plan
  • Employee Assistance Program
 
 
To Apply: Submit application, resume, and cover letter to jobs@bartlettlibrary.org.
 
Position is open until filled.  No phone calls, please.
 
Equal Opportunity Employer
 
Contact Information